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Lime Moment

Accessibility statement

Last reviewed: June 2026. We want everyone to be able to create a moment and every guest to be able to use it, whatever device or assistive technology they rely on.

Our target

We're building LimeMoment to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. WCAG is the international standard for making web content usable by people with disabilities. We treat it as a baseline, not a finish line.

What works today

  • Pages use semantic headings, landmarks and lists.
  • A "skip to main content" link sits at the top of every page.
  • Interactive elements are reachable by keyboard and show a visible focus ring.
  • Forms label every field, and errors and confirmations are announced to screen readers.
  • When a form reveals more questions (for example after you say you're coming), focus moves to the new step, so keyboard and screen reader users don't lose their place.
  • Live updates, like the door check-in count or who's just arrived, are announced to screen readers, and the camera preview used to scan a pass is hidden from them.
  • Photos and videos use native players with captions of the host's text where given, and decorative images are hidden from screen readers.
  • The event chatbot has a labelled input and announces each reply, so it's usable with a screen reader.
  • Guests can read a moment in their own language. The page sets the right language and direction, including right-to-left scripts, and says when content has been translated automatically.
  • Animation is reduced automatically when your device asks for less motion.
  • Colours are chosen to meet AA contrast for text.
  • An accessibility panel sits in the bottom-left corner of every page, on the website and throughout your account. From it anyone can make the text larger or smaller, switch on high contrast, reduce motion, underline links, use a plainer font, or have the page read aloud. Your choices are remembered on your device as you move around and when you come back.

Known gaps

LimeMoment is still in active development, so we're honest that not everything is finished. We have not yet completed a full independent audit, and some areas still need work. That said, here's what we're actively building towards.

  • More reader support modes still to come, like plain-English rewrites and symbol support. Text size, high contrast, reduced motion, a readable font and read aloud are live across the site and app, and per-guest translation is live on event pages.
  • Video and voice messages guests record or upload don't yet have automatic captions or transcripts.
  • The venue map is embedded from Google Maps, so parts of it follow Google's own accessibility rather than ours.
  • In-browser recording relies on your browser's camera and microphone prompts, which we don't control.
  • Formal testing with screen readers and other assistive tools.
  • A documented audit against every WCAG 2.2 AA success criterion.

Tell us about a problem

If something is hard to use, or you need information in a different format, please tell us. Email accessibility@limemoment.com and we'll get back to you. We aim to reply within five working days.